Jen Jackson is a beverage executive with extensive experience in multi-unit restaurant operations, specializing in bar program development, supplier partnerships, and scalable beverage strategy. With over seven years in the wine industry and five years in beer, she brings a deep understanding of category management, consumer trends, and performance-driven menu design.

As Enterprise Beverage Manager for Thompson Restaurants, Jen oversees beverage operations across 70 locations spanning 17 concepts. She leads program development, procurement strategy, and team training, with a focus on driving margin performance, consistency, and guest engagement at scale. Her work centers on building impactful beverage programs through strategic supplier relationships, innovative menu design, and disciplined operational execution.

Jen is known for aligning creative beverage development with business performance, helping concepts grow revenue while maintaining a high standard of hospitality.

At the International Bulk Wine and Spirits Show (IBWSS), she will share insights on how multi-unit restaurant groups evaluate beverage partners, structure programs, and drive long-term success in an increasingly competitive marketplace.