Alicia Kidd is the Founder and CEO of CoCo Noir Labs, an AI consultancy focused on helping businesses implement practical artificial intelligence solutions that improve growth, efficiency and customer engagement. She is also the creator of Uncorked AI, an AI-powered platform built specifically for wineries, tasting rooms and wine shops to help increase direct-to-consumer traffic, improve guest experiences and drive wine club memberships through intelligent event planning, marketing automation and customer insights.

Unlike many AI solutions focused on distribution and buyer discovery, Uncorked AI begins where producers connect directly with consumers—the tasting room. By transforming tasting room data into actionable business intelligence, the platform helps wineries better understand consumer demand while creating repeat visits, stronger customer loyalty and increased direct sales.

Alicia is also developing a trade-focused layer that enables wineries to host distributor tastings, buyer meetings and private label sessions while converting tasting room performance into meaningful demand insights that support conversations with importers, distributors and retail buyers. Her work demonstrates how AI can turn tasting rooms into both high-performing sales channels and valuable sources of market intelligence.

With more than a decade of experience across wine importing, distribution and retail, combined with over 15 years in enterprise technology and AI, Alicia brings a unique perspective that bridges the beverage industry with practical AI implementation. At IBWSS, she will share how wineries, importers, distributors and beverage businesses can leverage AI to improve customer acquisition, strengthen trade relationships and unlock new commercial opportunities.